IT4DOCS

CUSTOMER FOCUS AND ACCOUNTABILITY

Wed, 16 Mar 2022 12:44:52 +0000

At IT4Docs, we strive to meet and exceed the customers’ requirements on a timely basis. We value sound business practices in the administration of our duties and continue to meet professional policies and procedures.

If outsourcing your IT to us at IT4docs is something you are interested in, please don’t hesitate to contact us today for a complimentary IT Health Check on (08) 9398 3322 or email support@it4docs.com.au for a rapid response from one of our experienced technicians.

EMAIL AND SPAM FILTERING

Wed, 16 Mar 2022 12:27:37 +0000

IT4Docs Email and Spam Filtering service will filter out emails that expose your business to a number of risks, from spam and viruses, to data theft and hackers. A comprehensive and efficient security filter on all incoming email can protect you against viruses, worms, malware, and phishing attacks.

What we do:

Install enterprise level security software to protect your business from email threats
Monitor and update databases regularly to keep email systems up to date

If our Email and Spam Filtering service is something you are interested in, please don’t hesitate to contact us at IT4Docs today for a complimentary IT Health Check on (08) 9398 3322 or email support@it4docs.com.au for a rapid response from one of our experienced technicians.

IT SUPPORT

Sat, 12 Mar 2022 20:39:31 +0000

Our IT experts are available to assist you with any IT problems or emergencies 24 hours a day, 7 days a week. We offer affordable IT support in plain English, and can come and help you onsite, or resolve any problems you have remotely.

With our Onsite and Remote IT Support service we can provide 24/7 professional IT support to your business. IT4Docs values your time, so we strive to get your business running smoothly as quickly as possible. Our services can be paid on-demand or pre-paid giving maximum affordability and flexibility for any business. Depending on your technical problems we can come to you Onsite or assist you remotely.

What we do:

Professional remote IT Support 24/7
Our Expert IT technicians talk to you in plain English through every step

If our Onsite and Remote IT Support service is something you are interested in, please don’t hesitate to contact us at IT4Docs today for a complimentary IT Health Check on (08) 9398 3322 or email support@it4docs.com.au for a rapid response from one of our experienced technicians.

SOFTWARE SUPPORT

Sat, 12 Mar 2022 20:38:53 +0000

We provide specialised software support for all of your medical software such as Best Practice, Medical Director and Genie, as well as general Microsoft software support. Please contact our experienced and friendly IT experts for help.

With our Software Support service you can call us for anything to do with software on your business’ server or workstations. At IT4Docs, we employ experienced and knowledgeable IT technicians that can provide expert medical software support for programs such as Best Practice, Medical Director and Genie, as well as Microsoft software support for Windows server, Windows 7, 8 and 10, Microsoft Office and Backup Software. Contact us for high quality support for any operating system.

What we do:

24/7 support for business critical software
Guaranteed fast response times
Remote troubleshooting
Emergency IT support, onsite or remote access

If our Software Support service is something you are interested in, please don’t hesitate to contact us at IT4Docs today for a complimentary IT Health Check on (08) 9398 3322 or email support@it4docs.com.au for a rapid response from one of our experienced technicians.

BUSINESS IT CONSULTING

Sat, 12 Mar 2022 20:32:47 +0000

We will work closely with you to understand your business, and advise you on how best to utilise your IT systems to achieve your business goals. We will streamline and optimise your current IT infrastructure, to ensure you’re getting what you pay for.

IT4Docs Business IT Consulting service focuses on advising to you on how to best utilise your ICT to achieve your goals. With the correct technology, you can simplify your ICT infrastructure and decrease your IT expenses in the process. Contact us for an obligation-free IT Health Assessment. By taking a look at your current IT infrastructure we can advise you on how it can be improved and made more efficient, allowing you to save money. An effective IT strategy can not only help you determine what your business goals are, it can allow you to make the best decision on what IT services are required to get your business to be the best it can be. IT4Docs can provide IT Hardware and Software Support, Data Backup and Redundancy Planning, Cloud Solutions and Security to help optimise your business IT requirements.

What we do:

Obligation-free IT System Health assessment for new clients
Build a unique tailored IT Strategy for your business
Provide professional IT advice for all matters IT

If our Business IT Consulting service is something you are interested in, please don’t hesitate to contact us at IT4Docs today for a complimentary IT Health Check on (08) 9398 3322 or email support@it4docs.com.au for a rapid response from one of our experienced technicians.

DISASTER RECOVERY

Sat, 12 Mar 2022 20:32:17 +0000

We believe that backing up your data is essential. Our business continuity framework ensures that your data is backed up automatically and that disaster recovery procedures are in place, so that your business is prepared for anything.

IT4Docs firmly believes backup and redundancy protection is one of the most important ICT services required by businesses today. Several things can go wrong that can cause your business to lose data. Such as a natural disaster, hardware or power failure, human error and viruses. With our Backup, Business Continuity and Disaster Recovery service, we can help your business be prepared for anything. We’ll customise a disaster recovery plan unique to your business requirements allowing us to maximise data loss prevention. However we know things can go wrong, so we have disaster recovery procedures designed to help your business manage data loss and maximise the chance of data recovery. During a potential data loss disaster that affects your business, IT4Docs will work diligently and quickly to lock down and fix the root cause of the problem. We want you to be able to continue with your business as soon as possible.

What we do:

Automatic data backup, monitoring and monthly reporting
Data recovery testing
Disaster recovery
Backup, Business Continuity and Disaster Recovery planning

If our Backup and Redundancy service is something you are interested in, please don’t hesitate to contact us at IT4Docs today for a complimentary IT Health Check on (08) 9398 3322 or email support@it4docs.com.au for a rapid response from one of our experienced technicians.

NETWORK MANAGEMENT

Sat, 12 Mar 2022 20:31:45 +0000

We can setup a cost-effective and high-speed network connection for your business. We also offer a customised network monitoring and maintenance service, to make sure that your business is always online, and fast.

Our network design and setup allows for real flexibility, as we can meet the requirements of any business by providing you with a high quality ICT network. With our Network Management service we can select and implement high-speed business internet that is right for you, connecting your business faster than ever before to external systems. We can also setup, monitor and maintain all networking related ICT hardware within your business to give you complete peace of mind.

IT4Docs makes every effort to understand your exact needs as a business so we can maximise your network opportunities whilst minimising downtime and cost. After conducting a thorough assessment of your requirements we can suggest a managed network solution tailored specifically for your business.

What we do:

Setup the most cost-effective high-quality network connection for your business
Analysis and optimisation of your current network
24/7 support from our IT technicians
Network software updates and hardware upgrades
Network ICT system remote monitoring

If our Network Management service is something you are interested in, please don’t hesitate to contact us at IT4Docs today for a complimentary IT Health Check on (08) 9398 3322 or email support@it4docs.com.au for a rapid response from one of our experienced technicians.

NETWORK SECURITY

Sat, 12 Mar 2022 20:28:11 +0000

We understand that data security is absolutely paramount in your business. Our managed security service will secure your data, and ensure that your business is protected against hackers, viruses, malware and adware.

IT4Docs understands security for your data is paramount. Our Security service in collaboration with enterprise level security protects your business data in the background so you don’t need to worry. You’ll be stress-free knowing IT4Docs is protecting you from hackers, viruses, malware and adware which could leave your highly confidential information open for anyone to see.

By increasing the safety of your ICT infrastructure with our managed security service you’ll be able to spot early signs of threat before anything disastrous can happen. Your enterprise level security will be kept up to date so that no new threats can take over your system. We’ll work with you to determine the best managed security plan for your business, allowing you to work in peace knowing your business data will be secure.

What we do:

Install and manage enterprise level anti-virus and anti-malware software
Vulnerability risk assessment and reporting
Monitor and update security systems on servers and workstations
Highest level email security
Manage data recovery if your system is compromised

If our Managed Security service is something you are interested in, please don’t hesitate to contact us at IT4Docs today for a complimentary IT Health Check on (08) 9398 3322 or email support@it4docs.com.au for a rapid response from one of our experienced technicians.

PREVENTATIVE MAINTENANCE

Sat, 12 Mar 2022 20:26:53 +0000

We will work closely with you to design a weekly or monthly maintenance program for your IT infrastructure, to ensure that your IT systems are always healthy. This means that any faults will be identified as soon as they happen, allowing us to resolve them quickly.

IT4Docs can do all of your server and desktop maintenance remotely from the push of a button allowing you and your business to stay on top of accreditation. With our Support and Preventative Maintenance service, we can perform preventative maintenance including tests, measurements, adjustments, hardware replacements, etc., which detect and correct incipient failures either before they occur or develop into major defects. Every month we can provide a comprehensive Server Maintenance Report so you can see your server’s month by month details.

What we do:

Provide preventative maintenance on your entire IT infrastructure
Remote monitoring and maintenance on your server to keep it running at its best
Monthly Server report sent to your nominated business email address

If our Support and Preventative Maintenance service is something you are interested in, please don’t hesitate to contact us at IT4Docs today for a complimentary IT Health Check on (08) 9398 3322 or email support@it4docs.com.au for a rapid response from one of our experienced technicians.

INSTALLATION, REPAIRS AND MAINTENANCE

Sat, 12 Mar 2022 20:25:54 +0000

We can install a range of IT equipment for your business including desktops, servers, routers, printers and scanners. Our experienced team will also efficiently resolve any software or hardware errors in your current IT systems.

At IT4Docs we realise your ICT system is incredibly fragile. Access to your workstations and servers is vital to keep your business running. Our Installation, Repair and Maintenance service provides you with multiple options in regards to ICT hardware. We can install, repair and maintain a range of IT equipment for your business including; desktops, servers, routers, printers, scanners and many more. We will monitor your entire ICT system providing necessary maintenance when required, and providing support to your staff when technology goes askew.

What we do:

Install a range of ICT equipment for your business
Repair any hardware or software failures on your ICT system
Monitor and provide required maintenance on all servers, workstations and hardware

If our Installation, Repair and Maintenance service is something you are interested in, please don’t hesitate to contact us at IT4Docs today for a complimentary IT Health Check on (08) 9398 3322 or email support@it4docs.com.au for a rapid response from one of our experienced technicians.