Design - Implementation - Support

Medical IT Solutions

Our experience in delivering functional and technical solutions means we accurately read the market pulse, the demands of health practitioners and the expectations of their patients. We design, implement and support custom IT solutions that will exactly meet the unique needs of each of our practices.

Design

  • Our engineers work with you to deliver the best equipment for your needs.
  • We consult with your service providers to meet their requirements.
  • We provide detailed quotes for all recommended equipment and find the best price.
  • We help to integrate services to reduce costs and improve efficiency.

Implementation

  • We setup and test equipment on site
  • We install / setup your medical software
  • We assist with your third party software installation
  • We adapt / upgrade existing equipment to meet new requirements.
  • We create detailed system documentation
  • We are on site for your “go live” day.

Maintenance

  • We provide onsite, remote, phone and email It support.
  • We guarantee 1h response time to respond non-urgent issues
  • We provide proactive maintenance to avoid major issues.
  • We monitor your daily backups and perform tests.
  • We monitor warranties to ensure your equipment is maintained in good working order.
  • We work with you to replace equipment with minimal business disruption